
If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. If we can fix it without contacting you, we will. As the return is processed, whether it was filed electronically or on paper, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, missing information, or suspected identity theft or fraud. Online, the IRS wrote, "Tax returns are opened and processed in the order received. The IRS added they've processed all error-free returns received before April 2021. The agency said it's having to correct significantly more errors than in previous years, and on returns that require correction, it could take up to four months to get a refund. Some are temporary, some are permanent, but because of those changes it's had it has been very, very hard for IRS to keep up," she said.Īs of October 23rd, the IRS still had 9 million returns to process. "There have been so many changes in the laws in the past year. "I have seen that people were waiting for even five, six months even though the returns were electronically filed and even though the standard time is still 21 days."Īggarwal said retroactive legislation, like excluding up to $10,200 in unemployment benefits to be taxed and new mandates on the IRS hurt the processing time. Even without errors, Aggarwal said some taxpayers are still waiting. The IRS worked over the last year to clear the backlog, but it's still not enough. The IRS blamed the COVID-19 pandemic as many workers had to work from home, and several IRS offices were closed. Over the last year, ABC11 has highlighted the struggles the IRS is having when it comes to processing 2020 tax returns. "They're short-staffed, it takes months and months to process those returns."

"Once the holdup is there, the IRS is so backlogged right now in that everything is so very long," Aggarwal said. "My health is deteriorating as fast as it is, that's why I need the money."ĬPA Aradhana Aggarwal, who has her office in Durham, said she's seeing a delay in returns when an error or inaccurate information is made on a return, especially if it has to do with a correction to stimulus money, the child tax credit, or earned income tax credit. While battling the IRS for answers, she's also fighting cancer. "I am needing the money right now to pay on my mortgage," she said. Roxboro resident Mary Tuck is also still waiting for her 2020 refund. "When I finally got through, I was told my tax return has nineteen more days to process, but that was more than two months ago." He said he's called the IRS countless times for an update. "It's the most frustrating thing in the world right now," he added. He has proof he filed his taxes in March of this year and has been waiting since then for his nearly $8,000 refund. "I haven't heard anything," said Raleigh resident Anthony Knight.



(WTVD) - There are less than two months left in 2021, and according to the IRS, 9 million taxpayers are still waiting for their 2020 tax refund. According to the IRS, 9 million taxpayers are still waiting for their 2020 tax refund.
